Return & Refund Policy
Return & Refund Policy
We aim for 100% customer satisfaction. If you are not happy with your purchase, our return and refund terms apply:
1. Returns
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Returns are accepted within 7 days of delivery.
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Products must be unused, undamaged, and returned in original packaging.
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Customized, perishable, or clearance items are non-returnable.
2. Refunds
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Refunds will be processed after inspection of the returned item(s).
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The amount will be credited back to the original payment method within 7–10 working days.
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Shipping charges are non-refundable.
3. Exchanges
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Exchanges can be made only for products of equal or lesser value (subject to availability).
4. Return Procedure
To request a return/refund, please email info@dharoharenterprises.com with your order ID and reason for return.