Return & Refund Policy

Return & Refund Policy

We aim for 100% customer satisfaction. If you are not happy with your purchase, our return and refund terms apply:

1. Returns

  • Returns are accepted within 7 days of delivery.

  • Products must be unused, undamaged, and returned in original packaging.

  • Customized, perishable, or clearance items are non-returnable.

2. Refunds

  • Refunds will be processed after inspection of the returned item(s).

  • The amount will be credited back to the original payment method within 7–10 working days.

  • Shipping charges are non-refundable.

3. Exchanges

  • Exchanges can be made only for products of equal or lesser value (subject to availability).

4. Return Procedure
To request a return/refund, please email info@dharoharenterprises.com with your order ID and reason for return.

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